How to manage patient reminder communication preferences

This tutorial explains how to manage your patient reminder communication preferences within Lutra Health.

Go to app.lutrahealth.com

1. Navigate to Organisation Settings

Click the Organisation section to access your account's main settings area where communication preferences are managed.

Organisation settings menu option highlighted to access patient reminder communication preferences

2. Open Communication Preferences

Click Communication Preferences to view and adjust how and when patients receive reminder notifications from Lutra Health.

Communication Preferences section in organisation settings showing reminder options

3. Select Required Patient Reminder Options

You can select which of the reminder communications are sent. The original communication will always be sent.

List of patient reminder communication options with checkboxes to select which reminders will be sent

4. Save Updated Preferences

Click Save Preferences to confirm and apply your changes, ensuring your communication settings are updated as desired.

Button labelled ‘Save Preferences’ to confirm changes to patient reminder communication settings

You have successfully managed your patient reminder communication preferences.