October 31st, 2025
Monthly update

Here’s a roundup of a few of the new features and improvements we introduced over the last month.
We’ve improved how actions work within the referral view to make managing referrals faster and more flexible.
When you select an action, it now opens in a panel on the right-hand side of the screen.
You can continue to view and interact with referral details while completing the action — no more switching back and forth.
For the “Accept” action, you can now update the eye and priority directly within the panel.
This update streamlines referral workflows by reducing screen changes and keeping key context visible while taking action — helping you work more efficiently and with fewer clicks.

We’ve added new reporting tools to help you review and analyse key data from Cataract Post-Op Assessments.
The Reports menu now includes a dedicated Cataract Post-Op Assessments section.
A list view provides summary information for each patient.
A chart view offers a quick visual snapshot of complication rates and spherical equivalent variance.
Data can be exported for further analysis.
Complications are displayed using an NOD-aligned list for consistency with national reporting.
To make it easier to monitor cataract post-operative outcomes at both a high level and in detail — and to support the complication reporting requirements for NOD (National Ophthalmology Database) submissions.

We’ve made it quicker and clearer to record the vision assessment method in both Standard Referral and Cataract Post-Op measures.
The “Method” field now uses radio buttons instead of a dropdown menu.
“Snellen” is pre-selected by default, since most users choose this method.
You can still select “Logmar” if needed — simply click or tab to choose.
Feedback showed that users almost always select Snellen and found the extra dropdown click unnecessary. This update makes both options visible at a glance and reduces the number of steps needed to complete a Vision Assessment.

We’ve introduced new automated logic to further minimise the chance that a patient’s referral is overlooked.
When a patient triage questionnaire is sent and no response is received after two weeks, a weekly notification is now sent to remind users that follow-up with the patient may be needed.
If there’s still no response after four weeks, the referral status automatically moves into the queue for clinical triage to ensure it’s not missed.
To provide extra safeguards that help ensure every patient referral is followed up appropriately — even when a patient does not respond to their initial questionnaire.