How to Respond to an Advice and Guidance Request

This tutorial guides you through responding to an Advice and Guidance request within Lutra Health.

Go to app.lutrahealth.com

1. Introduction

You will learn how to navigate the system and manage requests effectively to ensure proper follow-up.

Introduction

2. Navigate to Advice and Guidance

Click the Advice and Guidance section under 'My Work' to access incoming requests that require your attention.

Navigate to Advice and Guidance

3. View Filters

Filters are available to manage your view.

View Filters

4. Open Patient Record

Click the patient name to open the detailed record and review the specific Advice and Guidance request.

Open Patient Record

5. Select Response Action

After reviewing the request you can select the required response action. Available options are to: provide advice; request more information, accept as a referral (if this was authorised as part of the request), or close the request in cases where no further action is required

Select Response Action

6. Provide Response

You will be prompted to provide a comment in a text box and can upload files, if required.

Provide Response

You have successfully responded to an Advice and Guidance request within Lutra Health.