How to bulk register patients

This guide will walk you through registering patients in bulk using Lutra Health.

1. Click "Patients" and "Bulk Registration"

When you have a number of patients you need to register at the same time, then the bulk patient registration feature can assist with this.

Lutra Health navigation with Patients menu open and Bulk Registration option highlighted

2. Download the template file

Download the template file for patient registrations. If you store a copy of the template file locally, then you should not need to download it every time.

Button to download the bulk patient registration template file

3. Prepare the file

Once downloaded, open the Excel file and populate with your patient details. Remember that macros need to be enabled when opening the file.

Excel spreadsheet template with columns for patient details ready to be completed

4. Microsoft Windows Users

For Microsoft Windows users, a couple of extra steps are often required to enable the macros in the file. 1. Open Windows File Explorer and go to the folder where you saved the file. 2. Right-click the file and choose Properties from the context menu. 3. At the bottom of the General tab, select the Unblock checkbox and select OK

Windows File Explorer Properties dialog showing how to unblock the downloaded file

5. Upload the file

When your file is ready, you can return to Lutra to upload it. If there are any errors identified when loading the file - for example if a patient already exists in the system - then these will be shown at this point. Updates can then be made in the Excel file and the updated version uploaded again

Lutra Health upload interface with option to select and upload the completed patient registration file

6. View progress

View the job progress after uploading.

Bulk registration job progress screen showing status of uploaded patient registrations

7. Refresh status

Refresh the page to update job status. When the load completes you will be able to open created patients directly from this view. You can access this list at any point by navigating to "Jobs".

Button to refresh the bulk registration status and view completed jobs

This guide covered the process of registering patients in bulk on Lutra Health.